PROVIDERS
Why use LAN?

If you can’t communicate, you can’t treat, care or heal
Clear communication is the cornerstone of building a trusted encounter between a Provider and their Patient. Without establishing common ground, a complicated healthcare encounter becomes even more difficult. Key components such as history, symptoms, course of action and patient compliance become obscured if you and your patient cannot understand each other. Despite the batteries of tests available, key information remains inaccessible. What results is an anxiety ridden, inefficient, dissatisfying and risky encounter for all involved.

Language Access Network offers your team a tool that is easy to use, efficient and anxiety-free. More importantly it protects you as a Provider from making the costly errors and incorrect diagnoses, over-utilizing of tests and the potentially poor outcomes that could result from not understanding your patient or them not understanding you. Being understood is also an intrinsically satisfying experience and will affect patient satisfaction scores. Protect your reputation and livelihood and improve your relations with patients through the Language Access Network.

As populations of Limited English Proficient (LEP) and Deaf and Hard-of-Hearing continue to rise, Language Access Network offers solutions that are easy to use and within reach. As strain increases on providers, one thing you shouldn’t have to worry about is finding a qualified interpreter. Using LAN allows you to focus on what you do best: caring for your patients.

With Language Access Network, you get:

• Immediate access to professional interpreters who are trained and tested to national standards
• True on-demand services via video with no call-backs or appointments required
  Video conferencing equipment that is mobile, wireless and built to hospital specifications
• Toll free customer support available 24/7/365
• Real-time interpreter documentation available online for Joint Commission and OCR compliance
• Effective utilization of time and resources
• Commitment from a company owned by physicians with the same dedication to care as yourself.