PATIENTS
Patients and LAN

If you need help now, you shouldn’t have to wait to communicate.
You arrive unexpectedly at the emergency room, the pain overwhelming your senses.  Was it a car accident?  A stroke?  The medical staff surrounds you: their words are unfamiliar and inaccessible.  You wait for an interpreter, the pain in your head growing stronger and faces going dim.

As demand increases, more patients like yourself are seeing longer queues to entry.  Sometimes hours go by before you can effectively communicate.  Other times you may arrive for an appointment only to find your interpreter is running late: you decide whether to wait or make do.  With video interpretation from Language Access Network, you can avoid unnecessary and potentially life-altering delays by immediately connecting to a qualified medical interpreter. 

Imagine having an interpreter with you from the time you arrive at a hospital to the time you leave that is available whenever anyone walks in your room.  Doctor’s rounds at 2 AM?  Your interpreter is only an arms reach away: simply press 1 button and connect to a qualified professional who understands both you and your doctor.

Your Rights
You have the right to be understood and to understand those around you.
You have the right to care without delay.
You have the right to a qualified medical interpreter who adheres to a national Code of Ethics and meets all laws and requirements in the US.
You have the right to an interpreter who will be neutral.

How Patients Benefit from Martti
Going to the Emergency Room can be intimidating. If a language barrier exists, it can even be life altering if you are not clearly understood. You have options.
Language Access Network partners with hospitals to help provide the care you need in your language without delay. Unlike other providers, Language Access Network uses secure technology that does not go over the internet. Providers can reach an interpreter with the press of 1 button with clear image quality and no return call required. Know a hospital that needs our services? Refer them!
Other patients like yourself have this to say about our service:

As demand increases, more patients like yourself are seeing longer queues to entry.








Your interpreter is only an arm’s reach away.