ADMINISTRATORS
Increase Compliance

Why Video?
As the fundamental demand for interpretation services continues to expand rapidly, hospitals need a scalable, easy to use solution. Video provides the immediacy sought in healthcare organizations without compromising quality. Similar to on-site, interpreters can see, hear and truly understand the session. Video conferencing devices can encompass the hospital, ensuring all areas are covered.
On-site interpreters typically staff a number of areas—often being pulled prior to patient discharge or scrambling to arrive on time. During illness outbreaks, they may spread or acquire illness. Interpreters working via video have access to a controlled environment, ensuring your call is their only priority. Hands-free, video-conferencing devices can also travel to isolation units without fear of contagion.

Telephonic interpretation allows hospitals immediate access to a wide variety of languages, but requires a telephone and cannot meet the needs of Deaf or Hard-of-Hearing patients. Without visual, audio-only interpreters tend to take 33% longer to render messages due to clarifications and reduced context. For more common languages, the time and financial savings from video is immediately apparent.